Eastern Essentials is a multibrand skincare and cosmetic webshop specialized in Korean products. We aim for the best products and strive for an ultimate client experience. We will do our best to answer all questions and provide suitable (skin) advice. https://www.easternessentials.nl/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.easternessentials.nl/ https://www.easternessentials.nl/ Korean Skincare and makeup of Missha, Holika Holika, Nature Republic and Skinfood. Toners, Cleansing, Exfoliator, Essence, Serum, Ampoule, Eye Cream. https://www.easternessentials.nl/c-5269017/sale/ https://www.easternessentials.nl/c-5269017/sale/ https://www.easternessentials.nl/c-4912874/brands/ https://www.easternessentials.nl/c-4912874/brands/ https://www.easternessentials.nl/c-5194584/banila-co/ https://www.easternessentials.nl/c-5194584/banila-co/ https://www.easternessentials.nl/c-5062963/cosrx/ https://www.easternessentials.nl/c-5062963/cosrx/ Cosmetics + Rx(Prescription) The best solutions for various skin problems. With simple and skin-friendly ingredients that alleviate irritated skin, they want to provide a better tomorrow for the customers. The products are hypoallergenic & dermatologically tested. https://www.easternessentials.nl/c-6464815/isehan/ https://www.easternessentials.nl/c-6464815/isehan/ https://www.easternessentials.nl/c-5062965/klairs/ https://www.easternessentials.nl/c-5062965/klairs/ Klairs is∙ Respectful of the beauty of the environment and carries healthy values regarding the earth ∙ Simple and contains only the most necessary ingredients ∙ Always working to bring their products to customers at reasonable prices ∙ A functional skincare brand for sensitive skin How Klairs Works∙ Simple but enough. The condition of your skin will always change depending on the weather and the body’s condition. Protect your skin with Klairs’ simple lineup that provides everything from cleansing and moisture to calming and soothing. ∙ Basic but ultimate. We take the time, no matter how long, to create the best simple products. Klairs is effective even without the addition of special, unique ingredients. Just by using our products every day, your skin will slowly get healthier. ∙ Mild but powerful. Since 2010, we at Klairs have been researching different ingredients and raw materials for the best skincare for sensitive skin. Our products not only improve the skin’s elasticity, but also quickly soothes irritated skin for ultimately healthier and stronger skin. Brand Philosophy ∙ No harsh ingredients. Klairs makes sure to create products with only the most effective, necessary raw ingredients, all of which have passed the safety measures of a research lab specializing in dermatologist brand skin care. We make sure our products don’t contain components that can irritate sensitive skin. ∙ No animal testing. Since our foundation in 2010, we have not tested on animals. We don’t believe in harming animals for our cosmetic purposes and we are working to putting down animal testing. ∙ High quality. Reasonable prices. Rather than conducting costly PR and marketing, the Klairs name has been spread through satisfied customer reviews and word-of-mouth. We will always continue doing our best to provide the highest quality products to our customers for a fair price. https://www.easternessentials.nl/c-5377294/la-dor/ https://www.easternessentials.nl/c-5377294/la-dor/ https://www.easternessentials.nl/c-6532179/luminous-lashes/ https://www.easternessentials.nl/c-6532179/luminous-lashes/ https://www.easternessentials.nl/c-4845901/missha/ https://www.easternessentials.nl/c-4845901/missha/ The Best of Beauty for AllEXPERIENCE KOREAN BEAUTY AND DISCOVER HEALTHY, FLAWLESS SKIN.MISSHA's PhilosophyQuality should be affordable. MISSHA firmly believes that beauty products, both skincare and makeup, should be of the highest quality while maintaining value and affordability. It's the quality of the product content and the ingredients that make the difference. MISSHA offers a wide range of affordable, quality products for your skin's needs and beauty solutions.MISSHA's GoalProvide quality products that help unveil beautiful, glowing skin. MISSHA promises gradual change with time and improvement in your skin with continuous use of products. https://www.easternessentials.nl/c-5165212/airy-fit-sheet-mask/ https://www.easternessentials.nl/c-5165212/airy-fit-sheet-mask/ MISSHA AIRY FIT https://www.easternessentials.nl/c-4911958/nature-republic/ https://www.easternessentials.nl/c-4911958/nature-republic/ NATURE REPUBLIC is a natural brand and a brand of naturalists that provides health and enjoyment to the customers by finding and sharing the energy of life from the pristine nature around the worldPromises 01 Pure Nature The embodiment of natureNATURE REPUBLIC believes in the perfection of the nature. It aims to discover gifts from pristine nature around the world and to provide them in the most natural state to customers. 02 For Everyone ​For everyone to enjoyNATURE REPUBLIC provides reasonably-priced products to customers by finding the balance between quality and price in order for everybody to fully enjoy its products. Through NATURE REPUBLIC's products and brand, people of the world will be able to enjoy the gift of the nature.​ 03 Originality With advanced sensibility and conviction,NATURE REPUBLIC explores the pristine nature of the world and derives new inspiration as we serve our customers around the world. We research products resembling nature without imitating others while retaining the pride of being the leader in natural cosmetic products. 04 Coummunity Communicate with each otherNATURE REPUBLIC enjoys engaging with our customers and partners and continuously improves products and experiences at our stores in order to share enjoyment and benefits with them IngredientsExperience beauty energy discovered from the world's most pristine nature. Discover the ingredients by clicking on it.Aloe Vera Shea ButterGingseng Royal SilkArganHerbJeju Sparkling WaterSnail Secretion Provence CalendulaRock SamphireBee VenomJeju Yeast FermentationHibiscusMarine Collagen Kona Deep Sea WaterFresh Boseong Green Tea BaobabJeju SproutsSand Lily RoseCotton https://www.easternessentials.nl/c-6029113/secret-strip/ https://www.easternessentials.nl/c-6029113/secret-strip/ https://www.easternessentials.nl/c-6369547/some-by-mi/ https://www.easternessentials.nl/c-6369547/some-by-mi/ https://www.easternessentials.nl/c-6546282/tonymoly/ https://www.easternessentials.nl/c-6546282/tonymoly/ https://www.easternessentials.nl/c-5355783/skincare/ https://www.easternessentials.nl/c-5355783/skincare/ https://www.easternessentials.nl/c-4912860/skincare-per-step/ https://www.easternessentials.nl/c-4912860/skincare-per-step/ https://www.easternessentials.nl/c-4921463/step-1-oil-cleansing/ https://www.easternessentials.nl/c-4921463/step-1-oil-cleansing/ https://www.easternessentials.nl/c-5001692/step-2-foam-cream-cleansing/ https://www.easternessentials.nl/c-5001692/step-2-foam-cream-cleansing/ https://www.easternessentials.nl/c-4921823/step-3-exfoliating/ https://www.easternessentials.nl/c-4921823/step-3-exfoliating/ https://www.easternessentials.nl/c-4921464/step-4-toning/ https://www.easternessentials.nl/c-4921464/step-4-toning/ https://www.easternessentials.nl/c-4921465/step-5-essense/ https://www.easternessentials.nl/c-4921465/step-5-essense/ https://www.easternessentials.nl/c-4921466/step-6-ampoule-emulsion-serum/ https://www.easternessentials.nl/c-4921466/step-6-ampoule-emulsion-serum/ https://www.easternessentials.nl/c-4921468/step-7-masks/ https://www.easternessentials.nl/c-4921468/step-7-masks/ https://www.easternessentials.nl/c-5001703/step-8-eye-care/ https://www.easternessentials.nl/c-5001703/step-8-eye-care/ https://www.easternessentials.nl/c-4921467/step-9-moisturizing/ https://www.easternessentials.nl/c-4921467/step-9-moisturizing/ https://www.easternessentials.nl/c-5001707/step-10-sunscreen/ https://www.easternessentials.nl/c-5001707/step-10-sunscreen/ https://www.easternessentials.nl/c-4955670/step-11-mists-optional/ https://www.easternessentials.nl/c-4955670/step-11-mists-optional/ https://www.easternessentials.nl/c-5030102/skincare-per-skin-type/ https://www.easternessentials.nl/c-5030102/skincare-per-skin-type/ https://www.easternessentials.nl/c-5030112/all-skin-stypes/ https://www.easternessentials.nl/c-5030112/all-skin-stypes/ https://www.easternessentials.nl/c-5030104/dry/ https://www.easternessentials.nl/c-5030104/dry/ https://www.easternessentials.nl/c-5030105/normal/ https://www.easternessentials.nl/c-5030105/normal/ https://www.easternessentials.nl/c-5030106/combination/ https://www.easternessentials.nl/c-5030106/combination/ https://www.easternessentials.nl/c-5030111/oily/ https://www.easternessentials.nl/c-5030111/oily/ https://www.easternessentials.nl/c-5030113/skincare-per-skin-concern/ https://www.easternessentials.nl/c-5030113/skincare-per-skin-concern/ https://www.easternessentials.nl/c-5030118/acne-blemishes/ https://www.easternessentials.nl/c-5030118/acne-blemishes/ https://www.easternessentials.nl/c-5030119/sensitive/ https://www.easternessentials.nl/c-5030119/sensitive/ https://www.easternessentials.nl/c-5030120/aging/ https://www.easternessentials.nl/c-5030120/aging/ https://www.easternessentials.nl/c-5030121/enlarged-pores/ https://www.easternessentials.nl/c-5030121/enlarged-pores/ https://www.easternessentials.nl/c-5030130/brightening-whitening-for-dull-skin/ https://www.easternessentials.nl/c-5030130/brightening-whitening-for-dull-skin/ https://www.easternessentials.nl/c-5324513/sort-on-ingredients/ https://www.easternessentials.nl/c-5324513/sort-on-ingredients/ https://www.easternessentials.nl/c-5324521/alcohol-free/ https://www.easternessentials.nl/c-5324521/alcohol-free/ When Eastern Essentials refers to its products as ‘alcohol free’, it means they do not contain harmful alcohols such as ethanol/ethyl alcohol and alcohol denat. With its ability to evaporate on contact with the skin, those with oily complexions may enjoy the sensation of using skin care that contains alcohol. However all skin types should exercise caution, as it can cause oily skin to become oilier and dry skin to become drier. Are all alcohols bad for your skin?Some alcohols can have potentially harmful effects (i.e. ethanol, alcohol denat) and must be used with caution in personal care products, whereas others (i.e. Cetearyl alcohol) are beneficial for the skin and are used as very effective nourishing and conditioning agents. To most people the word 'alcohol' means ethanol (found in alcoholic beverages). but in chemistry terms the word 'alcohol' is used to describe any compound which contains an oxygen-ydrogen pairing (-OH group) at one end of its molecule. Such compounds are very common in nature, and their names often end in the letters 'ol'. Examples of such alcohols include tocopherol (Vitamin E) and retinol (Vitamin A). These alcohols are often thick oils or solid fats, and many are essential for human health. Another group of alcohols found in nature are the fatty alcohols, which are derived from saturated vegetable fats such as coconut oil. These have the appearance of solid white fatty waxes and are beneficial to both skin and hair, containing fatty acids that are highly compatible with human cell physiology. Examples include Cetyl alcohol and Cetearyl alcohol, the latter of which can be found in Klair's Supple Preparation All-Over Lotion for its nourishing and emollient properties. https://www.easternessentials.nl/c-5016314/accesoires/ https://www.easternessentials.nl/c-5016314/accesoires/ https://www.easternessentials.nl/c-4953865/make-up/ https://www.easternessentials.nl/c-4953865/make-up/ https://www.easternessentials.nl/c-4955665/eyes/ https://www.easternessentials.nl/c-4955665/eyes/ https://www.easternessentials.nl/c-5272607/face/ https://www.easternessentials.nl/c-5272607/face/ https://www.easternessentials.nl/c-5377313/haircare/ https://www.easternessentials.nl/c-5377313/haircare/ https://www.easternessentials.nl/c-5355782/bodycare/ https://www.easternessentials.nl/c-5355782/bodycare/ https://www.easternessentials.nl/c-6532167/lashes/ https://www.easternessentials.nl/c-6532167/lashes/ https://www.easternessentials.nl/c-5231394/gifting/ https://www.easternessentials.nl/c-5231394/gifting/ https://www.easternessentials.nl/c-5251021/handmade-gifting/ https://www.easternessentials.nl/c-5251021/handmade-gifting/ 100% handmade silk roses on birchwood sticks. Individually packaged or in a bouquet with Korean styled wrapping. Made on order and may take time to dispatch (1-5 days) depending on the amount of roses ordered. Availablenin 6 colours and 2 sizes. Part of the revenue will be donated to charity. Card with personal message included. https://www.easternessentials.nl/c-5395330/giftboxes/ https://www.easternessentials.nl/c-5395330/giftboxes/ https://www.easternessentials.nl/c-5395266/other-products/ https://www.easternessentials.nl/c-5395266/other-products/ https://www.easternessentials.nl/c-5332628/covid-19-products/ https://www.easternessentials.nl/c-5332628/covid-19-products/ https://www.easternessentials.nl/c-4939495/customer-care/ https://www.easternessentials.nl/c-4939495/customer-care/ https://www.easternessentials.nl/c-4923366/terms-and-conditions/ https://www.easternessentials.nl/c-4923366/terms-and-conditions/ https://www.easternessentials.nl/c-4944605/about-us/ https://www.easternessentials.nl/c-4944605/about-us/ We are a young and dynamic start-up driven by young professionals with a vision to make Asian cosmetics readily available in The Netherlands and Europe. We strive for the ultimate client experience and will do our best to answer all questions and provide suitable (skin) advice. Founder Lisa: "From a small age I was already fascinated by beauty products. All kinds of make-up from my mothers vanity area got my attention. Who doesn't want to enhance their beauty? From drugstore products to high end brands, I have tried them all. I didn't have problems with my skin till I was 18 years old (yes, so happy about it!). Unfortunately after my 18th it was completely another story: constantly pimples, comedones, red areas, sensitive skin. The products from the drugstore were mostly so harsh that it made my skin worse, and the high end cosmetics didn't deliver the desired effect for me either. I though I ended in an endless well, but then I slowly educated myself in skincare. From research articles to blogs or youtube clips, I was constantly learning. Especially during my half-year exchange in South Korea for my studies of Pharmaceutical Sciences, a new world opened up for me! Beauty and skincare has reached a whole new definition there. Everybody was always paying attentiont to it 24/7 and on every corner there was a cosmetics store. In contrast to western beauty standards, their ideals were focused on being as naturally beautiful as possible. With most people their skin looked so naturally dewy from the inside out. That was so fascinating for me as I was used to the heavy make-up routines. The first few days on my skincare journey it was overwhelming as there were so many brands and products, that I didn't know where to start. Every day I was looking for new information about the different brands, what they stand for and their bestsellers. I made a list of recommendations and purchased every product on this list to test on myself. The best products on the list are also the exact same products I started this webshop with. Also during my trip to Japan, I did exactly the same thing. Slowly I saw improvements in my skin. Not all products are suited for all skin types, and that is alright. The skincare journey is all about testing and finding the best products for you. It should never be seen as miracle product, what is already done is hard to undo, and therefore it is important to start younger and prevent certain processes (i.e. ageing, discolouring) from happening. During all this research I found out that a big part of the Asian beauty products are targeting skin-friendliness: using as many natural ingredients as possible, no harmfull substances, low amount to no additional coloring or fragrance, mild formulas that are also suitable for sensitive skin. Additionally, many Korean skincare products are based on the ancient Traditional Korean Medicine philisophy and therefore backed by big researches. The products are mostly clinically tested on their efficiency and are animal cruetly free. I would love to share all the discoveries and (product) knowledge I gained in Asia to all of you in the Netherlands and Europe. Not only about cosmetics, but all the essentials for your skin itself. Everyone deserves the best version of themselves. That is why I started Eastern Essentials. https://www.easternessentials.nl/c-4923367/contact-us/ https://www.easternessentials.nl/c-4923367/contact-us/ CONTACTRivium Boulevard 27 2909 LK Capelle aan den IjsselE-mail: info@easternessentials.nl Tel. Nr.: +31683215736 (Whatsapp only)Available every workday from 10am till 8pm https://www.easternessentials.nl/c-4939365/shipping/ https://www.easternessentials.nl/c-4939365/shipping/ Why shipping costs? We would like to keep the selling prices of our products as low as possible. The shipping costs cannot be easily assimilated in our prices, which large webshops do. To cater you, we charge no shipping costs from € 50 for orders within the Netherlands. Living in the neighborhood? You can also choose the option to pick up at our address, which means you don't have to pay any shipping costs. Shipping within the Netherlands For all orders under € 50, we charge € 3.99 or € 4.25 shipping costs, depending on the shipping carrier. If it’s small package with, for example some facemasks, we will send it as a letterbox package. If it concerns a larger package, it will be delivered with the regular package service. Your order will be sent within 2 working days with either PostNL, DHL, UPS or DPD at your choice made during the checkout. With both the letterbox packages and the larger packages you automatically receive a track & trace code by e-mail which you can use to track the shipment. Orders are often delivered the next working day, but we cannot guarantee this as this is in the hands of the carrier. The shipping costs are automatically calculated in the shopping cart. This can vary per option. We do not process, ship or deliver on the following holidays: New Year's Day Good Friday 1st Easter day 2nd day of Easter Royal day Ascension Day 1st day of Pentecost 2nd day of Pentecost Christmas Day Boxing Day New Year's Day after 3 p.m. Shipping outside the Netherlands The shipping costs are automatically calculated per country in the store when you place your order. This is possible for every EU country. The rates vary between € 7.95 and € 24.95. Whe the package is sent from Eastern Essentials you will receive a shipping confirmation by e-mail with your Track & Trace code. Is your country not listed? Feel free to contact us for the possibilities. Packaging In addition to our regular shipping packaging, we will occasionally reuse shipping material from our partners. With this recycling policy we would like to limit environmental pollution, while also packaging the products as well as possible for transport. https://www.easternessentials.nl/c-4939370/returns/ https://www.easternessentials.nl/c-4939370/returns/ RETURNSIt may occur that you would like to return an order. Perhaps because you do not like the product or maybe there is another reason why you would not want the order. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a specific reason.​ After cancellation you have another 14 days to return your product. You will be credited with the full order amount excluding shipping. The costs for return from your address to Eastern Essentials are for your own account. You are free to use our return portal or choose your own carrier. These costs amount to approximately €5 per package. We can make a return label for you or you can consult the website of your favorite carrier for the exact rates. If you make use of your right of withdrawal, the product with all accessories supplied have to be sent back unopened (skin care and cosmetic products fall under perishable goods just like food and cannot be revoked after use, opening or a broken seal) and need to be returned to the entrepreneur in its original condition and packaging. Feel free to re-use the shipping box we provided. The best way to return your product is to use sturdy packaging material with sufficient filling material to fixate the product in the box and for it to not move. According to the official shipping guidelines of various carriers it should be able to withstand a fall from 1 meter. To exercise your right of withdrawal, you can download, complete and print our return form to include it in the box or contact us via info@easternessentials.nl. We will then refund the order amount due within 14 days after registering your return, provided that the product has been received in good order.​ Our address is: Eastern Essentials Rivium Boulevard 27 2909LK Capelle aan den IJsselExchange a product?​ Unfortunately, we do not offer exchanges of our products. The product could be returned to us according to the guidelines written above and a new order could be placed on our website. The costs for return from your home to Eastern Essentials are for your own account. In case a wrong product is sent, we would gladly exchange the product for you and the shippings costs both ways are also on our costs. If that is the case you could mail us at info@easternessentials.nl.​ Damaged product? We do our utmost best to package the order in such a manner that it will arrive to you safely. If the product is damaged on arrival, please contact us as soon as possible at info@easternessentials.nl and tell us the order number and article number together with photo(s) of the damaged product. Eastern Essentials will review the case and offer a refund or settle the amount on your next order. https://www.easternessentials.nl/c-4939393/privacy-policy/ https://www.easternessentials.nl/c-4939393/privacy-policy/ EASTERN ESSENTIALS PRIVACY POLICYOur privacy policy Eastern Essentials cares a lot about your privacy. Therefore, we only process data that we need to improve our services and handle the information we have collected about you and your use of our services with care. We will never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Eastern Essentials. The effective date for the validity of these conditions is 29/07/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy. About the data processing Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available. Web store software MijnWebwinkel Our web store has been developed with software from MijnWebwinkel. Personal data that you make available to us for the purposes of our services is shared with this party. MijnWebwinkel has access to your data to offer us (technical) support, they will never use your data for any other purpose. On the basis of the agreement we have concluded with them, MijnWebwinkel is obliged to take appropriate security measures. MijnWebwinkel uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Web hosting MijnWebwinkel We purchase web hosting and e-mail services from MijnWebwinkel. MijnWebwinkel processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. MijnWebwinkel has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Mijnwebwinkel is required to maintain confidentiality on the basis of the agreement. Email and mailing lists MijnWebwinkel We use the services of MijnWebwinkel for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. MijnWebwinkel has no access to our mailbox and we treat all our e-mail traffic confidentially. MailChimp We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that has been automatically sent through our website you will see the "unsubscribe" link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and, within that context, to share information with third parties. Payment processors Mollie We use the Mollie platform to process (part of) the payments in our web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law. PayPal We use the PayPal platform to process (part of) the payments in our web store. PayPal processes your name, address and place of residence information and your payment details such as your bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data. PayPal reserves the right to use your data to further improve the service and in that context to share (anonymous) data with third parties. In the case of an application for a deferred payment (credit facility), PayPal shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned safeguards regarding the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data for longer than is permitted by the legal terms. Reviews WebwinkelKeur We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to request an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services, for which we have given WebwinkelKeur permission. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties. Shipping and logistics MyParcel If you place an order with us, it is our job to have your package delivered to you. We use the services of MyParcel to perform the deliveries. It is therefore necessary that we share your name, address and city details with MyParcel. MyParcel only uses this data for the performance of the agreement. In the event that MyParcel engages subcontractors, MyParcel also makes your data available to these parties. Invoicing and accounting E-boekhouden We use the services of E-boekhouden to keep track of our administration and accounting We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected. E-bookkeeping is confidential and will treat your information confidentially. E-bookkeeping does not use your personal data for purposes other than those described above. Purpose of data processing General purpose of the processing We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date - unlike at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation. Automatically collected data Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Cooperation with tax and criminal investigations In some cases, Eastern Essentials may be required by law to share your information in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that are offered to us by law. Retention periods We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a ‘forget-me-request’. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment. Your rights On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. Right of inspection You always have the right to view the data that we (have) process and that relate to your person or that can be traced to it. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data. Right of Rectification You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.\ Right to limit processing You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed. Right to transferability You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed. Right of objection and other rights In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Eastern Essentials. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection is justified, we will provide you with copies and / or copies of data that we process or have processed, and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters. Cookies Google Analytics Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services. Cookies from third parties In the event that third party software solutions use cookies, this is stated in this Privacy declaration. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail. Contact details Contact person for privacy issues T.F. Lin Eastern Essentials Weena 847 3013AL Rotterdam The NetherlandsT: +31683215736 E: info@easternessentials.nl https://www.easternessentials.nl/c-4957429/warranty-complaints/ https://www.easternessentials.nl/c-4957429/warranty-complaints/ Warranty We care about our products and logically do our best to deliver them to you in top condition. Nevertheless, an order can be broken during transport or something else might happen that entitles you to warranty. Legally speaking, you are obliged to report to us within two months of finding the defect. If the defect is within the warranty, we will repair the product or find a replacement for the product free of charge. Complaints There is a possibility that something might happen which is not according to plan. We recommend that you first disclose any complaints by mailing us at info@easternessentials.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via the Foundation ValuedShops/WebwinkelKeur (this applies for Dutch and/or Belgian customers only). As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. The ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet handled elsewhere, you are free to file your complaint through the European Union platform. https://www.easternessentials.nl/c-4959813/disclaimer/ https://www.easternessentials.nl/c-4959813/disclaimer/ DISCLAIMER The following conditions of use apply to the use of this website (www.easternessentials.nl). By using this website, you are deemed to have read and accepted the terms of use. Use of information Eastern Essentials strives to offer correct and current information on this website. Although this information has been compiled with the greatest possible care, Eastern Essentials does not guarantee the completeness, accuracy or topicality of the information. The legal information on the website is of a general nature and cannot be considered as a substitute for legal advice. No rights can be derived from the information. Eastern Essentials accepts no liability for damage resulting from the use of the information or the website, nor for the malfunctioning of the website. Based on the sending and receiving of information via the website or via e-mail, a relationship between Eastern Essentials and the user of the website cannot automatically arise. E-mail Eastern Essentials does not guarantee that e-mails sent to it will be received or processed (on time) because timely receipt of e-mails cannot be guaranteed. The security of e-mail traffic can also not be fully guaranteed due to the associated security risks. By correspondence with Eastern Essentials by e-mail without encryption or password protection, you accept this risk. Hyperlinks This website may contain hyperlinks to third-party websites. Eastern Essentials has no influence on third-party websites and is not responsible for the availability or content thereof. Eastern Essentials therefore does not accept any liability for damage resulting from the use of third-party websites. Intellectual property rights All Eastern Essentials publications and expressions are protected by copyright and other intellectual property rights. Except for personal and non-commercial use, nothing from these publications and expressions may be reproduced, copied or otherwise made public in any way without prior written permission from Eastern Essentials. https://www.easternessentials.nl/c-5197868/loyalty-points/ https://www.easternessentials.nl/c-5197868/loyalty-points/ At Eastern Essentials you will get loyalty points with every order! These points will be kept externally and will be noted on the card that comes with your order. You can redeem the points by sending an e-mail to info@easternessentials.nl with the desirable amount of points to redeem. After, you will receive a voucher with a code that holds credit which is useable for your (next) order. We hope to be able to develop a more efficient and fun system soon! Every euro is worth 1 loyalty point, excl transactions costs and delivery costs, and every point is worth money. It will be redeemable starting at 100 points, in steps of 50 points The points and the redeemed codes are not valid in combination with other promotions. The points will be exchanged according to the table below: 100 points - 5 euro 150 points - 7,50 euro 200 points - 10 euro 250 points - 12,50 euro 300 points - 15 euro 350 points - 17,50 euro 400 points - 20 euro 450 points - 22,50 euro 500 points - 25 euro https://www.easternessentials.nl/c-6500130/faq/ https://www.easternessentials.nl/c-6500130/faq/ ∙ When does my order arrive? We will strive to process your order within 48 hours. Most of the times your order will be processed within the first day but this is not always possible. After, it is up to the shipping carrier to process the order and deliver it to your doorstep. You can track the order with the seperate track and trace you received in the mail from the courier comapany. It might have ended up in the spam/junk folder. Please contact us at info@easternessentials.nl. To track your orders please visit the following sites and enter your track & trace code: PostNL: https://jouw.postnl.nl/?L=NL&B=&D=NL&T=C#!/ DHL: https://www.dpd.com/nl/en/receiving/track/ DPD: https://www.dpd.com/nl/nl/ontvangen/volgen/ UPS: https://www.ups.com/track?loc=en_NL&requester=ST/More information about shipping can be found on the shipping page. ∙ Will my item(s) fit in the giftbox? Knowing whether the item(s) will fit depend on a lot of factors, so we can't decide that for you only based on the product(s) without elaborate details. The dimensions of the giftbags are written in the product description, so the best way to know is to measure the products with a ruler and compare them with the dimensions. You are also always welcome to make an appointment to come by the office to try it out yourself. Our address is found at the contacts page. ∙ How do I return my order? ​Information about returning orders can be found at the returns page. https://www.easternessentials.nl/c-5462142/blog/ https://www.easternessentials.nl/c-5462142/blog/